K-MIRACLE Media Privacy Policy

Article 1. General Provisions

K-Miracle Co., Ltd. (“K-MIRACLE,” “the Company,” “we,” “our,” or “us”) establishes and discloses this Privacy Policy to protect users’ personal information and to handle privacy-related inquiries, complaints, and requests in a prompt and appropriate manner.

K-MIRACLE Media is an official media and communication platform operated by K-Miracle Co., Ltd. It supports K-MIRACLE’s media-affiliated lifelong education center, Global Academy programs, VIP Experience operations, official partner applications, project communications, and related global service activities.

This Privacy Policy applies to K-MIRACLE Media, related online forms, partner application channels, education and training inquiries, VIP Experience requests, media communications, program applications, and other online or offline service-related communications.

Article 2. Purpose of Collecting and Using Personal Information

K-MIRACLE Media collects and uses personal information only for legitimate media, education, training, VIP service, partnership application, communication, and operational purposes.

1. To receive, review, and respond to official partner application forms.
2. To evaluate prospective partnerships, collaborations, project opportunities, media cooperation, and service-related proposals.
3. To manage inquiries and applications related to K-MIRACLE Global Academy, lifelong education programs, training courses, seminars, events, and certification-related programs.
4. To manage inquiries and requests related to VIP Experience, VIP Life Care, Korea-based training tours, wellness, beauty, lifestyle, and premium concierge-related services.
5. To communicate with applicants, prospective partners, collaborators, participants, contributors, organizations, companies, and related stakeholders.
6. To manage press releases, media inquiries, interview requests, article-related communications, official announcements, and public relations activities.
7. To provide information regarding K-MIRACLE programs, education, training, VIP services, events, partnership opportunities, and related updates.
8. To verify submitted information where necessary for application review, program operation, participant management, or business communication.
9. To improve website operation, user experience, security, service quality, and communication efficiency.
10. To comply with applicable laws, regulations, record-keeping obligations, internal management requirements, and dispute resolution procedures.

K-MIRACLE Media does not use personal information for purposes unrelated to the original purpose of collection unless separate consent is obtained or such use is permitted by law.

Article 3. Personal Information We May Collect

Depending on the type of form, inquiry, application, or communication submitted through K-MIRACLE Media, we may collect the following information.

1. Official Partner Application Forms

1. Required or submitted information may include name, email address, phone number or messenger contact, company, organization, or institution name, position or title, country or region, and area of partnership or collaboration interest.
2. Additional information may include website, portfolio, social media link, business field, professional background, proposal details, company profile, supporting documents, attached materials, preferred cooperation scope, and any other information voluntarily submitted by the applicant.

2. Global Academy, Education, and Training Inquiries

1. Information may include name, email address, contact number, nationality or country of residence, affiliation, school, company, or organization.
2. Information may also include program of interest, education or training purpose, application details, preferred schedule, participant information where applicable, and any other information voluntarily submitted for education, training, or program operation.

3. VIP Experience and VIP Life Care Inquiries

1. Information may include name, email address, contact number, country or region, requested service or program, travel, visit, or schedule-related inquiry details.
2. Information may also include preferred service date or visit period, group size, participant information, service preferences, special requests voluntarily submitted by the user, and any other information necessary for consultation, coordination, or service operation.

4. Media, Press, and General Inquiries

1. Information may include name, email address, contact number, organization, institution, or media outlet name, inquiry details, press-related information, interview, article, or media request details.
2. Any information voluntarily provided through the inquiry form, email, or related communication channel may also be collected.

5. Automatically Collected Information

1. When users visit K-MIRACLE Media, certain technical information may be automatically collected, including IP address, cookies, browser type, device information, access logs, date and time of visit, website usage records, and security-related logs.
2. This information may be used for website management, security, analytics, service improvement, and prevention of unauthorized use.

Article 4. Retention and Use Period

K-MIRACLE Media retains personal information only for the period necessary to fulfill the purpose of collection and use, unless a longer retention period is required by law, contract, accounting, tax, dispute resolution, or legitimate business needs.

Once the retention period expires or the purpose of processing has been fulfilled, personal information will be deleted or destroyed without undue delay, unless retention is required by law.

Article 5. Destruction of Personal Information

1. When personal information is no longer necessary due to expiration of the retention period, completion of processing purposes, withdrawal of consent, or other applicable reasons, K-MIRACLE Media will destroy such information without undue delay.
2. Electronic files will be permanently deleted in a manner that prevents recovery or restoration.
3. Paper documents will be shredded, incinerated, or destroyed by other secure methods.
4. Information required to be retained by law may be stored separately from actively used data and managed securely for the required period.

Article 6. Provision of Personal Information to Third Parties

K-MIRACLE Media processes personal information within the scope of the purposes stated in this Privacy Policy and does not provide personal information to third parties without the user’s prior consent, except where required or permitted by applicable law.

However, personal information may be shared with relevant parties only when necessary for legitimate operational purposes, such as official partner application review, project coordination, media cooperation, education and training program operation, Global Academy program management, VIP Experience or VIP Life Care service coordination, event, seminar, Korea visit, or training tour management, communication with affiliated partners, instructors, coordinators, agencies, institutions, or service providers, contract, payment, settlement, administrative procedures, legal compliance, regulatory response, or dispute resolution.

Where required by law, K-MIRACLE will notify the user of the recipient, purpose of provision, personal information items provided, retention period, and obtain consent.

Article 7. Outsourcing of Personal Information Processing

K-MIRACLE Media may outsource certain personal information processing tasks to trusted service providers for efficient website operation, program management, communication, and business administration.

Article 8. International Transfer of Personal Information

K-MIRACLE Media operates as a global media, education, VIP Experience, and partnership application platform. Therefore, personal information may be transferred, stored, or accessed internationally when necessary for overseas communication, global application review, international education programs, Korea visit programs, cloud-based services, or collaboration with overseas partners and service providers.

In such cases, K-MIRACLE will take reasonable measures to protect personal information in accordance with applicable laws. Where required, users will be informed of the recipient, country of transfer, transferred items, purpose of transfer, retention period, and other relevant details.

Article 9. Rights of Users and How to Exercise Them

Users may exercise the following rights regarding their personal information at any time:

1. Request access to personal information.
2. Request correction of inaccurate or incomplete information.
3. Request deletion of personal information.
4. Request suspension of processing.
5. Withdraw consent where processing is based on consent.

Users may submit such requests by contacting K-MIRACLE through the email address provided in this Privacy Policy. K-MIRACLE will respond without undue delay in accordance with applicable laws.

Where personal information of children under the age of 14 is processed, K-MIRACLE may verify the consent of a legal representative. The legal representative may exercise the rights of access, correction, deletion, and suspension of processing on behalf of the child.

Article 10. Cookies and Automatically Collected Information

K-MIRACLE Media may use cookies and similar technologies to improve website usability, analyze traffic, manage security, enhance user experience, and improve website performance.

1. Cookies are small data files stored on the user’s browser and may be used to identify website visit records and usage patterns.
2. Users may refuse the storage of cookies or delete existing cookies through their browser settings.
3. However, disabling cookies may limit access to certain website functions or affect website performance.

Article 11. Security Measures

K-MIRACLE Media takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, leakage, alteration, misuse, or damage.

1. Restricting access to personal information.
2. Managing authorized personnel who handle personal information.
3. Securing electronic systems and storage environments.
4. Monitoring website security and access records.
5. Protecting documents, applications, and submitted materials.
6. Taking reasonable action in the event of a personal information incident.

Article 12. Personal Information Protection Contact

For questions, requests, complaints, or concerns regarding personal information, users may contact K-MIRACLE through the following contact point.

Article 13. Remedies for Infringement of Rights

Users may contact relevant public authorities or dispute resolution organizations for consultation or remedy in the event of a personal information infringement. These organizations operate independently from K-MIRACLE and may be used where users are not satisfied with the Company’s internal handling of privacy-related complaints or remedies.

1. Personal Information Infringement Report Center.
2. Personal Information Dispute Mediation Committee.
3. Cybercrime investigation authorities.
4. Prosecutorial or law enforcement cyber investigation agencies.

Article 14. Changes to This Privacy Policy

1. This Privacy Policy is effective from the date stated below.
2. K-MIRACLE Media may update this Privacy Policy from time to time due to changes in laws, regulations, website operation, business structure, service scope, education programs, VIP Experience services, partnership application processes, or personal information processing practices.
3. When this Privacy Policy is revised, K-MIRACLE Media may notify users through the website, legal page, notice page, or other appropriate communication methods.